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Terms & Conditions
Last updated: February 2026
1. General Terms
By using this website, you agree to the terms and conditions outlined below. Ayana Studio reserves the right to update these terms at any time.
2. Orders and Purchases
- All prices include VAT and are listed in EUR for international orders.
- Order confirmation is sent via email after successful payment.
- Production time for made-to-order pieces is 3-6 weeks.
- In-stock items are shipped within 3-5 business days.
3. Shipping
Delivery is made through our contracted shipping partners. Special transportation can be arranged for larger pieces. Delivery times may vary depending on order type and your location.
4. Returns and Exchanges
- Standard items can be returned within 14 days.
- Items must be unused and in original packaging.
- Custom-made or made-to-order pieces are non-returnable.
- Return shipping costs are borne by the buyer.
- Refunds are processed within 10 business days after return approval.
5. Intellectual Property
All content on this website (images, text, designs, logos) is the property of Ayana Studio. Unauthorized copying, distribution, or use is prohibited.
6. Contact
For questions about these terms:
Email: contact@ayanastudioist.com